Claims

If you can’t reach us, please contact the home office. We understand that unexpected events are stressful and we want you to receive the help you need even when we're not here! Erie Home office support is available 24/7:

Option 1 - to report a windshield or auto glass claim 

Option 2 - for roadside assistance provided by Agero

Option 3 - for workers’ compensation claim

Option 4 - to start a new claim for the first time

Option 5 - to speak to a representative about a previously reported claim

Option 6 - for Customer Care for questions about billing, payments and policy information

For a claim for a life insurance policy or annuity contract, call Erie Family Life at (800) 458-0811, option 3

Erie Glass Claims: (800) 552-3743 

Erie Website: www.erieinsurance.com